About This Policy
Last updated: September 2026. This privacy policy explains how Miller Crane Works, Inc. ("Miller Crane Works," "we," "us") collects, uses and protects information when you visit our website, contact us or enroll in training at our facility in Seagoville, TX.
Information We Collect
- Information you give us: your name, phone number, email address and the details you include when you fill out a form, call, text, chat or email us.
- Enrollment information: details needed to enroll you in a course, such as identification, contact details, funding or benefit paperwork and payment records.
- Training and exam records: attendance, progress and exam scheduling information connected to your course.
- Website data: technical information such as your browser type, pages viewed and how you arrived at our site, collected through cookies and similar tools.
How We Use Information
- To answer your questions and respond to requests
- To enroll you in courses, schedule training and coordinate practical exams
- To process tuition, VA benefits and other funding
- To keep student records required by the agencies that oversee our school
- To improve our website and measure how our advertising performs
Text Messages
If you text us or agree to receive text messages, we use your number to communicate with you about your inquiry or training. Message and data rates may apply. Reply STOP to opt out at any time. We do not sell or share your mobile number with third parties for their marketing purposes.
How We Protect Information
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data. Exam materials and candidate records are also protected under our Impartiality Policy.
Your Choices
You can ask us to update or correct your information, or to stop sending you marketing messages. Some student records must be kept to meet regulatory requirements.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date shows when it last changed.
Student Complaints (TWC)
Miller Crane Works has a Certificate of Approval from the Texas Workforce Commission (TWC), school number S4168. Students can read the TWC student complaint notice, including how to file a formal complaint with TWC, on our Student Grievance Policy page.
Contact Us
Questions about this policy? Email info@millercraneworks.com or call (214) 763-0513. You can also reach us through our contact page.